AMI, supported by Aldermore and Virgin Money, has launched its second Viewpoint, this being on the topic of Diversity, Inclusion and Equity in the mortgage industry.
It reports on the perceptions and lived experiences of respondents working in the mortgage sector following a significant piece of quantitative and qualitative market research. It merits being read in full.
A note accompanying the report reads: “On first read it is easy to focus on some of the uncomfortable facts that have been presented. There are tangible issues. It is difficult, but we must understand where we are now and where we have been as an industry, before we go forward.
“Discrimination and harassment have no place in our industry or in society. We will not tolerate this behaviour and a new code of conduct needs to be agreed and signed up to by all firms. We must call out poor behaviour whenever we see it, knowing that there will be support around us. AMI hopes these research findings will commence more conversations, stimulate thought and bring real change.”
Robert Sinclair (pictured), chief executive of AMI, said: “The report highlights simple actions that we can all take to make a change individually, as well as more structural changes required at firm level. We have some real hope for the future, some real talent to let through our doors, a real chance to make a difference to the lives and experiences of so many within this industry. AMI is committed to work with intermediary firms, lender partners and the industry, as a whole, to do so.
“We must come together, banish poor behaviour and choices, and eliminate any ingrained prejudices to ensure that we, as an industry, attract a diverse workforce. We must champion true meritocracy, smash glass ceilings and ensure we are truly representative of the customers we advise now and in the future.
“Our industry, our people and our clients will thank us.
“The AMI board would appreciate your support by joining us on this journey.”
