CrowdProperty has appointed Sarah Cooper as its new head of developer support.
Cooper joins from financial services firm Wesleyan, where she was responsible for customer experience improvements and operational management initiatives in her role as customer operations change lead.
Cooper has gained over 10 years in customer-focused roles in both the UK and Australia, having previously held roles at Expedia, eBay, LivingSocial and Swarovski.
Damon Walford, CCO at CrowdProperty, said: “Sarah brings a wealth of experience in implementing best in class customer service operationally in larger teams.
“Having had a very successful 2021 where we expanded internationally into Australia as well as launching a new Planning Gain Finance product, we have an exciting number of projects in store for 2022 and we look forward to leveraging Sarah’s expertise as we expand our team and products this coming year.”
Cooper added: “CrowdProperty’s dedication to providing real value to its customers is what attracted me to the role and I’m excited to be joining at such a transformative time for the business.
“I’m looking forward to working with the team on the opportunities and challenges ahead, embedding the right structure and bringing my knowledge to enhance our customer experience and drive new growth for the business as we scale and further strengthen our proposition to our developers.”
