Hope Capital has announced the promotion of Christy Alokan to senior portfolio case manager, recognising her exceptional performance since joining the company in April 2022.
Alokan previously served as portfolio case manager, where she supported borrowers and brokers in managing cases and ensuring clients met their investment goals.
In her new role, Alokan will continue assisting stakeholders and borrowers while working with the head of portfolio management to evaluate current processes and identify opportunities for service improvement.
As the company looks to expand the team further, she will also help mentor new team members to ensure they have the necessary knowledge and skills.
Alokan said: “Since joining Hope Capital last year, I’ve been proud to see the growth of the company and the team we’ve built.
“We’ve always been focussed on delivering an exceptional service to our stakeholders and borrowers, so I am thrilled to be taking an even more central role in ensuring this can be provided.
“I am fortunate to be part of a company that expands on potential and rewards hard work. I look forward to what the future holds with Hope Capital.”
Alokan’s promotion follows a period of record-breaking activity for the lender and demonstrates Hope Capital’s commitment to internal career progression as part of its growth strategy.
Jemma Wood, head of portfolio management, praised Alokan’s contributions to the company, said: “Christy has been crucial in our growth, helping to further develop our portfolio team since joining Hope Capital.
“She is an excellent communicator and that is key in ensuring clients are fully informed on the progress of their investments. Her commitment to the business and her clients is second to none, which makes her a great asset to the company. We are excited for her continued success.”
Jonathan Sealey, CEO at Hope Capital, added: “I feel very fortunate that Hope Capital comprises a highly talented, experienced team of individuals who all share the same passion for driving the business forward.
“I’m delighted Christy’s hard work has been rewarded, she’s a huge asset to the team and I have no doubt, she’ll continue to make a significant contribution to the business in her new role.”
