Quantum Mortgages, the specialist buy-to-let lender for professional landlords, has appointed Claire Coulson-Joy as their new marketing & customer experience manager.
This move comes as the company experiences significant growth and aims to further enhance its marketing and customer experience strategies.
Coulson-Joy is no stranger to Quantum Mortgages, having previously worked with the company as a contractor.
With a wealth of experience and a proven track record in developing and implementing effective marketing and customer experience systems and initiatives, Coulson-Joy’s expertise will play a pivotal role in enhancing Quantum Mortgages’ brand awareness, broker engagement, and customer loyalty, while maintaining the highest levels of client satisfaction.
As the marketing & customer experience manager, Coulson-Joy will be responsible for developing and implementing Quantum Mortgages’ marketing strategy, refining the brand identity, and overseeing all customer experience systems and initiatives.
Her extensive experience and skillset will be instrumental in driving the business forward and ensuring that the company continues to provide brokers with exceptional service.
Expressing her enthusiasm for joining Quantum Mortgages, Coulson-Joy said: “I am thrilled to be joining the team at Quantum Mortgages.
“Having worked with them since before they launched, I know firsthand the passion, dedication, and expertise that they bring to their business. I am excited to be a part of this dynamic team and to help drive their growth even further.”
