Hanley Economic Building Society has chosen LMS Panel Link to drive efficiencies in the conveyancing process, allowing the lender to gain access to a fully vetted panel of law firms specifically tailored to its needs.
The Panel Link service will further protect Hanley Economic Building Society and its customers from potential fraud, while helping to streamline the conveyancing journey for both parties.
Additionally, the lender is adopting both LMS’ Secure Link and the Redemption Statement Portal.
The first is a messaging service that improves post offer query turnaround times for law firms and lenders and digitises the conveyancing journey end to end, while the second will allow Hanley Economic Building Society to secure the process for law firms in requesting redemption statements from the lender, in turn accelerating the overall conveyancing timescale.
Finally, the lender will be using the Charge Registration Monitoring Service to amplify automation and compliance within its processes.
Nick Chadbourne, chief executive of LMS, said: “Our new partnership with Hanley Economic Building Society for our Panel Link is a testament to our robust tech capabilities and our efforts to deliver further collaboration between lenders and legal firms while making the conveyancing process more efficient and streamlined.
“We are looking forward to continue working with Hanley Economic Building Society and supporting their values for high quality customer service.”
Oliver Ward, head of operations at Hanley Economic Building Society, added: “We strive to offer our customers the best possible outcomes allow them to save safely and confidently build for their own futures, therefore all of our partnerships have this at their core.
“This is why we chose to work with LMS and leverage their services – they completely align with us as a business allowing us to better support our customers with a more secure and more efficient conveyancing journey.”
