One Mortgage System (OMS) has appointed Melanie Spencer as its new business partnership and growth director, a move aimed at fortifying the company’s senior management and enhancing its lender origination operations.
The appointment comes as OMS, a multi-award-winning platform, recently expanded into the lender originations space. The platform provides an end-to-end client and broker journey, integrating both lenders and specialist third parties. OMS is unique for its comprehensive CRM platform that spans across eight product areas, including residential, buy-to-let, and equity release, among others.
Neal Jannels, managing director of OMS, said: “In what remains a transitional time for the mortgage market, it’s essential for tech providers to demonstrate their ongoing value, expertise and support network for all their customers. At OMS, we are focused on ensuring that we have the right infrastructure in place to deliver the best possible service levels at all times.”
He added: “Mel comes with a huge amount of experience and in-depth understanding of all the unique components across both lenders and the intermediary mortgage market and I’m sure that she will prove a huge asset to the business and play a key role in our ambitious growth strategy.”
Spencer brings over 20 years of experience in financial services to OMS. She will be tasked with facilitating new lender onboarding, lender integrations, and third-party collaborations.
Before joining OMS, Spencer served as a director at finova, where she played a significant role in helping lenders leverage digital solutions. She also has a decade-long experience with Personal Touch Financial Services in various roles.
Spencer said: “I have been closely following the progress made by OMS over the past 12 to 18 months and this represents an exciting opportunity to join such a forward-thinking business which is on such a positive growth trajectory. Having worked for both lending and intermediary firms, I am looking forward to helping OMS to really make a difference both for intermediaries, and with lenders in the mortgage origination space. Together I know we can really make our mark within this competitive arena.”
