greg barnard htb

HTB appoints head of broker support

Hampshire Trust Bank (HTB) has appointed Greg Barnard (pictured) to the newly created role of head of broker support within its specialist mortgages division.

Barnard spent five years in the underwriting team at HTB, with two years as a senior underwriter.

He has 15 years’ experience in underwriting, and won the British Specialist Lending Underwriter of the Year award in 2021.

Barnard will take on day-to-day management of the lending managers and have a focus on ensuring quality and speed of service, as well as being the primary point of escalation for brokers for new business queries or issues.

He will also be the sales team’s first point of contact when assessing new deals, having extensive knowledge of HTB’s criteria, and providing underwriters with more capacity to focus on supporting deals at offer and completion.

Barnard said: “I am honoured to be given this opportunity to represent the bank in this new role.

“My focus is to ensure we consistently deliver for our brokers, and to do that will mean further drilling down into the finer details of the business to ensure our service levels remain award-winning.

“Managing our lending managers, supporting the sales team with assessing new deals and having the ability to be the primary point of escalation, means a truly connected overview of the brokers’ journey through each and every deal, and will bring a positive impact to the relationships we value.

“I cannot wait to start working with our broker partners and our sales team to help grow and drive the business forward.”

Andrea Glasgow, sales director for specialist mortgages at Hampshire Trust Bank, added: “Central to our proposition is providing brokers with the essential support they require, consistently delivering on serviceability, and ultimately clearly defining the possible, not impossible.

“If you’re familiar with the HTB brand, then chances are, you would have had an interaction with Greg and already know the fantastic work he does in upholding our service.

“With the introduction of this new role, I’m thrilled Greg continues to build upon his renowned profile and will further collaborate with our sales team, and beyond.

“Greg will play, and already has done in his time here, a pivotal role in our success, underlining HTB’s unwavering commitment to championing landlords and property investors with their specialist property finance requirements.