AIG upgrades underwriting to increase protection access

AIG Life Limited has today unveiled a new Underwriting Rules Engine (URE), and an enhanced intermediated underwriting journey.

URE’s improved technology aims to make it even easier for people to apply for insurance and give AIG Life the right information.

Customers in turn will receive faster decisions so they can take action in their financial lives to prepare for tomorrow.

The new rules engine is built using Swiss Re’s Magnum Pure technology and allows the life insurer’s development underwriting team to make underwriting rule changes.

Over 50 improvements have also been made to the underwriting rules to provide better customer outcomes and increase access to insurance.

Helen Croft, chief underwriter at AIG Life, said: “Launching the new URE means we continue to be agile and advance our underwriting while making it easy for customers to seek insurance today and prepare for tomorrow.

“How we’ve done that should also give advisers confidence that we’ve got their backs in relation to Consumer Duty.

“Our consumer and adviser journey testing ahead of launch is evidence that customers understand the information we’re asking them for, and that we’re acting to ensure good customer outcomes.”