Pepper Money has revealed that it is now able to accept e-signatures on second charge mortgage offer documents, including the mortgage deed.
The launch of e-signatures by the lender aims to further increase the speed of the mortgage process.
This enhancement hopes to give eligible customers their mortgage offer at the click of a button, reducing the time it takes for the deed to be completed and returned, expediting the release of funds.
In addition, the introduction of e-signatures also aims to streamline the process for brokers, removing the potential scenario of customers not returning all the necessary documentation from the offer pack or returning incomplete documents.
Ryan McGrath (pictured), second charge sales director at Pepper Money, said: “The launch of e-signatures further enhances Pepper Money’s market-leading second charge mortgage proposition, making the process quicker and easier for brokers and customers.
“It also delivers a number of less obvious advantages. By reducing printing and postage, e-signatures will further strengthen Pepper’s ESG credentials by reducing our carbon footprint, and a more digital process will also enable us to invest more resources in further elevating the service we provide our partners.
“Consistently delivering outstanding service is a core focus for us at Pepper Money, which is why we choose to work with a select number of intermediary partners with whom we can build a close working relationship to ensure the best possible customer results.”
