YBS Commercial Mortgages has scooped the title ‘Best Service from a Commercial Mortgage Provider’, for the second year in a row, at the 2024 Business Moneyfacts Awards.
The commercial lender was also commended in the category ‘Best Commercial Mortgage Provider’.
The annual financial awards ceremony celebrates the best in financial services, and winners are decided through product monitoring along with broker and business community feedback.
Tom Simpson, managing director of YBS Commercial Mortgages, said: “We’re delighted to have been recognised again in this way, especially given the results are decided based on the feedback of the brokers we serve.
“Offering them the best possible service underpins our business and is extremely important to us.
“To support this, over the past 12 months we’ve undertaken a recruitment drive and expanded our regional teams to provide them with excellent support.
“Particular focuses have been the launch of our new London Hub, and establishing a dedicated team to support the growth and development of our commercial investment business.
“We’ve also restructured the sales team, to ensure clients have help from the best person to support their deal through to completion as quickly and smoothly as possible.”
He added: “These changes have been underpinned by continuous improvements to our products and propositions – and were all directly inspired by broker feedback.
“We’ve also passed on the benefit of market fluctuations wherever possible, to provide the ideal mix of choice and value for borrowers.
“The growth of our balance sheet last year, despite the more challenging market environment, is testament to our success, and there’s much more to come.
“It’s fantastic to receive this award and I’m grateful both to the brokers who supported us and every single member of our team for the part they have played in our achievements to date.”
Piotr Twaits, managing director at Synergy Commercial Finance Group, said: “Congratulations to YBS Commercial Mortgages for winning this well-deserved award.
“It’s always a pleasure to work with the team, who provide excellent, individually-tailored customer service, alongside great quality products.”
YBS Commercial Mortgages also sponsored the award category ‘Commercial Mortgage Introducer of the Year’.
Simpson concluded: “Congratulations to Watts Commercial Finance for winning this award.
“Our long-standing relationships with our brokers and introducers are fundamental to our business and so important to us, so we’re delighted to support this award – which we’ve done for the last few years – as it really celebrates their dedication and contribution to the sector.”
