Equity Release Group (ERG) has appointed a trio of new hires to its Equity Release Supermarket (ERS) arm, as it aims to further expand their operations.
The latest appointments are Louise Thompkins, Brian Massie and Paul Massie.
With over 27 years’ experience within the financial services arena, Thompkins began as a financial adviser before progressing into leadership roles and will now head up the advice team at ERS.
Thompkins said: “It’s genuinely a privilege to join Equity Release Group. They have a very strong work ethic and incredible reputation, as well as being at the forefront of several industry changes. So, I’m delighted to be part of the team.
“I join ERS as advice team manager from Legal and General where I was a founding member of the leadership team, tasked with the launch of their inhouse advice service and subsequently their whole of market proposition.
“My passion is about improving advice standards within the sector and driving the right customer outcome through the provision of good quality advice, and an excellent customer experience.
“I am really looking forward to being part of the team at ERS. They have the perfect platform in place to enable me to drive a continued and heightened customer experience.”
Brian and Paul Massie will be advising customers that come into the business from Equity Release Supermarket and MoneySuperMarket.
Both have worked in the financial services industry for several years.
Prior to joining ERS, Brian and Paul were both part of the equity release team at Fluent.
Mark Gregory, founder and CEO of Equity Release Group, said: “With a broader product mix now available, alongside a renewed confidence within the market following a year of turbulence, we’re witnessing above industry average growth within the group.
“In part this is due to certain environmental factors but also due to our strategic partnerships and digital capabilities.
“By enabling customers to monitor rates and loan-to-values (LTVs) through the use of smartER™ – the UK’s only equity release comparison tool – consumers now have access to a comparative suite with greater choice, independence and transparency.”
He continued: “To support this continued drive, we are thrilled to welcome Louise, Brian and Paul to our expansive and well-established team.
“Their respective expertise will help us to further strengthen our position and reach throughout the UK.
“It is always our aim to provide the best possible quality service to our customers, which is why we invest so heavily in our people, expertise and technology.”
He concluded: “We have an exceptionally talented and pro-active team who deliver unparalleled support and services to our clients, which have enabled the business to continue to excel.
“This is the first of many hires we expect to make throughout the year following year on year growth.
“Due to smartER™ consistently growing in popularity, new product launches, platform developments, new partnerships and affiliations, it is a particularly exciting time for people to join the firm and be part of this sector digital transformation.”
