Market Harborough Building Society has unveiled a new-look broker brand and enhanced website.
The society also introduced its ‘Best for Brokers Promise’, a commitment to new and existing partners about putting broker needs first.
Market Harborough’s Best for Brokers Promise encompasses five key commitments, these include: Yes means yes – the credit committee will give quick decisions that brokers can rely on; Five-star service; Human touch – access to dedicated underwriters and regular updates; No surprises – at least 24 hours’ notice of product withdrawals; Easy as 123 – a hassle-free journey with 24/7 Case Hub access.
Iain Kirkpatrick, CEO at Market Harborough, said: “We’re an ambitious, successful society, with consecutive years’ mortgage book growth of 20% and recent industry award wins – as well as Feefo Platinum Trusted Service status.
“This rebrand builds on our roots and positions us for the future. It gives us a strong identity and reflects how we work as a leading specialist lender.
“Our Best for Brokers Promise embodies the values we live by, setting us apart from others.
“It demonstrates how we keep brokers and clients at the forefront of our business by offering exceptional service, award-winning solutions and by doing what’s right for them.”
