Redwood Bank has promoted Jamie Allen (pictured) to the role of customer management officer.
Allen, who joined Redwood Bank in 2021, was promoted in recognition of his high performance and dedication to delivering excellent customer service.
He forms part of Redwood’s dedicated team responsible for ensuring borrowers can find the deal that works for them when they reach the end of their early repayment charge (ERC) or fixed-term period.
He said: “Providing great customer service is something we take incredibly seriously at Redwood because we understand that we play an important role in helping them to achieve their goals for the future.
“I’m delighted to have been promoted and look forward to working with lots more of our customers in the years to come.”
Rob Bowering, head of relationship management, said: “Jamie was promoted in recognition of the excellent customer service he provides and because he plays an important role in our relationship management team.”
“At Redwood we are committed to developing our staff and to investing in our ability to deliver a personalised service to our customers.
“We pride ourselves on having developed a team filled with friendly problem solvers who are straightforward, trustworthy, innovative and who are always looking for ways to help our customers.”
He concluded: “Jamie is a fantastic example of this, and we know that our borrowers will benefit greatly from the expertise he will share with them in his new role.”
