Tata Consultancy Services (TCS) has entered into a strategic partnership with Mansfield Building Society to digitally transform its business.
TCS will deploy its digital banking solution, TCS BaNCSTM for Core Banking, along with its Digital Home Lending Solution, to enhance member and intermediary experiences and support Mansfield’s growth plans.
TCS BaNCSTM for Core Banking aims to streamline the mortgage value chain, from application to completion and beyond, ensuring Mansfield Building Society remains customer-centric and compliant.
Iain Lister, IT executive at Mansfield Building Society, said: “We pride ourselves on our excellent service and personal approach and, therefore, finding a partner that can support our physical branch operation and provide a state-of-the-art digital experience is critical in ensuring that we meet the needs of all our members now, and in future.
“After a strenuous selection process, it was clear that there was only one solution which met all our requirements, especially when you consider TCS’ experience of delivering successful transformation programs, their ethical approach to business, and their relationship with existing clients which dovetails well with our mutual ethos and core values.”
This transformation will see TCS migrating the society’s digital banking solutions to the cloud and integrating with ecosystem partners to enhance accessibility and efficiency across digital and intermediary channels.
Members will benefit from a seamless experience leveraged through TCS’ digital technologies, data-enhanced decision making, and innovative product design.
Amit Kapur, head of UK and Ireland at TCS, said: “We are happy that the Mansfield Building Society has selected us for this transformative program.
“TCS BaNCSTM and TCS Digital Home Lending will provide Mansfield Building Society with a best-in-class and modern banking solution that will help them meet their members’ growing expectations in the online savings and mortgage lending space, while retaining their personal approach which is centered around the customer.
“This partnership strengthens our presence in the building societies sector which is reinforced by our strong track record of providing transformative solutions to the credit union and other organisations across the UK.”
