Nottingham Building Society has partnered with LendingMetrics to adopt auto-assisted underwriting technology to improve decision-making and customer service.
The society is now using LendingMetrics’ Auto Decision Platform (ADP), which integrates credit reference, anti-money laundering (AML), and affordability checks in real-time.
This system allows Nottingham Building Society to quickly communicate decision outcomes to introducers while enabling its team of underwriters to focus on more complex cases.
The platform also supports the development of new lending propositions.
Nottingham Building Society maintains control over credit policy through the ADP Editor interface.
The decision to switch to LendingMetrics was made after a tendering process that included face-to-face workshops.
David Wylie, commercial director at LendingMetrics, said: “We are delighted to have been chosen by Nottingham Building Society which, after undertaking in-depth research into all the available auto underwriting platforms, decided that ADP offered the optimal solution.
“The society has been a pleasure to work with and we now look forward to helping with plans to further optimise decisioning.”
Simon Baum, chief risk officer at Nottingham Building Society, said: “Our partnership with LendingMetrics marks a transformative step forward for Nottingham Building Society, empowering us to deliver faster, more reliable lending decisions.
“With the ADP platform, we are enhancing our service to brokers, providing instant responses that help them support clients more effectively.
“For our customers, this means a smoother, more inclusive experience – especially for those with unique financial situations.
“We are excited to bring this innovation to the market, advancing our commitment to accessible homeownership.”