Alps has moved its landlord legal expense book to AmTrust International, a division of AmTrust Financial Services, Inc., under a full delegated authority agreement.
This agreement allows Alps to have a direct binder with AmTrust and manage claims through its group law firm, Alps Legal.
The transition to AmTrust has enabled Alps to improve policy wordings with enhancements based on its industry benchmarking and broker research.
Key changes include an extension of the breach of tenancy agreement to cover anti-social behaviour, court attendance expenses of £100 per day (up to a maximum of £1,000), a 45-day claim reporting window, and pro-rata refunds for the cancellation of rent protection policies.
The landlord legal expenses policy provides coverage for the entire UK, Channel Islands, and Isle of Man, with an indemnity limit of £50,000.
Policyholders will have complete claims transparency and can track progress in real time via Alps’s portal.
Michelle O’Reilly, operations director at Alps, said: “Moving our landlords legal expenses book to AmTrust not only gives us more control and oversight over our products, product value, claims, and distribution chain, but it ensures our brokers and policyholders have access to the same tech and service driven experience that our motor customers already enjoy.
“We constantly benchmark ourselves against our competitors as well as the expectations of brokers.
“Our aim is to deliver the ultimate in fair value and improved outcomes; with the backing of AmTrust we’ve been able to build both a differentiated policy and experience.”
