Halifax has announced the rollout of an improved application process for brokers handling combined product transfers and further advances.
Effective from tomorrow (28th January), the new system aligns with enhancements introduced in September for standalone further advances, aimed at simplifying workflows and improving service for brokers and customers alike.
The updated process allows brokers to apply for additional borrowing, amend terms on existing sub-accounts, and, where eligible, include a product transfer in the same application.
The system provides instant decisioning with a soft credit search, instant mortgage illustrations, and the ability to save, resume, or amend applications prior to submission.
Amanda Bryden, head of Halifax Intermediaries & Scottish Widows Bank, said: “We’ve been working with brokers to streamline the product transfer & further advanced application where they are taken together, making the process better for them and for Halifax mortgage customers.
“Following a successful trial, these applications will now follow the same improved process we launched in September for further advances – making it easier for brokers helping customers meet their financial needs and improve their homes, at the same time as securing a new deal.”
