Hanley Economic Building Society has launched a weekly broker case discussion forum aimed at simplifying the mortgage application process for intermediaries.
Starting today (7th January), these sessions will give brokers direct access to the society’s key underwriting decision-makers.
The 30-minute sessions will take place via Teams every Tuesday at 12:00 PM.
Brokers can discuss challenging cases with Hanley’s underwriting team leader and head of commercial performance.
This initiative covers various cases, including self-build mortgages, shared ownership, and retirement interest-only scenarios, providing real-time guidance to brokers.
David Lownds, head of products and marketing at Hanley Economic Building Society, said: “This initiative, introduced in response to direct broker feedback, has been designed to simplify the application process and enhance collaboration, enabling brokers to effectively tackle even the most complex cases in partnership with our key decision-makers.”
Lownds added: “Our goal is to equip brokers with the resources and support they need to achieve the best outcomes for their clients.
“We hope this forum will prove to be another valuable step in strengthening relationships with our valued intermediary partners.”
