Sikoia has formed a strategic partnership with Tandem Bank to automate key aspects of income verification and document handling processes.
Income verification is often performed manually across the industry, with tasks such as reviewing payslips taking lenders an average of 30 minutes per application.
With Sikoia’s AI-powered Income and Employer Verification solution, which incorporates rigorous document integrity checks, the time this process takes has been reduced.
This partnership enables Tandem to deliver faster results to brokers, while improving operational efficiency.
Alexis Rog (pictured), founder and CEO of Sikoia, said: “Our partnership with Tandem Bank marks a key milestone in transforming income verification and document processing for the mortgage industry.
“This collaboration aims to eliminate administrative burdens, ensure consistent and auditable decision-making, and ultimately enhance the customer experience.
“At Sikoia, we are committed to driving success through collaboration and are excited to work with forward-thinking organisations like Tandem that embrace cutting-edge technology to improve efficiency and broker satisfaction.”
Nigel Brookes, director of second charge sales and distribution – mortgage division at Tandem, added: “Tandem is starting the new year on a strong note, and our partnership with Sikoia underscores this commitment.
“By harnessing their AI-driven technology, we’re transforming a traditionally time-consuming process into a streamlined, efficient workflow – enabling faster and more accurate service for our customers.
“This partnership reflects our dedication to driving innovation and setting new benchmarks for efficiency and customer satisfaction for second charges.”
