Shariah-compliant bank Gatehouse Bank has appointed One Mortgage System (OMS), the technology-led single-input processing platform, as a customer relationship management (CRM) provider.
The partnership formed following extensive piloting of the OMS platform and the integration of specific, bespoke features.
These allow Gatehouse Bank to manage direct business all the way through from enquiry to completion for UK Residents, UK Expats and International Residents.
The relationship further extends OMS’ burgeoning reputation as a leading tech provider operating in the home financing and intermediary space.
Gatehouse Bank offers a range of property finance solutions for UK Residents, UK Expats and International residents looking to purchase or refinance residential property across England and Wales.
Neal Jannels, managing director at OMS, said: “The fact that such an emerging force in the UK home finance arena has adopted the OMS CRM solution to manage its sales lifecycle is testament to the quality and versatility of our platform.
“This collaboration supports Gatehouse Bank’s commitment to delivering Home Purchase* and Buy-to-Let Plans that align with consumers’ ethical values within the growing Islamic Finance market in the UK.”
Gemma Donnelly, head of customer propositions at Gatehouse Bank, said: “We are delighted to be embarking upon this partnership with One Mortgage System, which will help us to seamlessly manage direct business, ultimately enhancing the customer journey.
“Having reliable technological systems in place is key to ensuring that we can help as many customers as possible achieve their individual goals, whether they are a homebuyer or landlord.”
