Hinckley & Rugby for Intermediaries has announced an expansion of its partnership with PEXA and Optima Legal, making its fee-assisted remortgage service available to the whole of market.
The service, which provides brokers with a streamlined remortgage process, is delivered by Optima Legal and powered by PEXA’s digital platform. Borrowers can track their remortgage progress through an online case tracking portal, improving transparency and efficiency.
The lender initially adopted the service at the end of last year and is now widening access to all brokers, ensuring smoother transactions at a time when the market anticipates heightened remortgage activity. According to UK Finance, 1.8m fixed-rate mortgage deals are set to mature in 2025, increasing demand for faster and more reliable remortgage solutions.
Laura Sneddon, head of mortgage sales & distribution at Hinckley & Rugby for Intermediaries, said: “At Hinckley & Rugby, we understand the challenges brokers face when navigating the remortgage market, especially during peak periods. By expanding our remortgage proposition, in partnership with PEXA and Optima Legal, to the whole of market, we are offering a streamlined process ensuring their clients receive a faster, more transparent, and more reliable service. Our focus is on empowering brokers with the right tools to support their customers effectively, ensuring a more refined remortgage experience.”
PEXA, which launched its remortgaging platform in 2022, provides digital property exchange solutions designed to reduce manual processes and enhance transaction certainty. The platform enables seamless information exchange between lenders and law firms, improving efficiency in mortgage processing.
Joe Pepper, UK CEO for PEXA, said: “The expansion of the remortgage service, in collaboration with Optima Legal, enhances connectivity between brokers, lenders, and borrowers by leveraging PEXA’s advanced digital infrastructure. This not only expedites key processes such as title checks and charge registration but also ensures greater certainty and efficiency in completions.
“Since launching our remortgaging platform in 2022, PEXA has continued to grow in the UK, helping lenders and law firms digitise property transactions at scale. Our strengthened partnership with Hinckley & Rugby demonstrates how digital transformation can deliver real-world improvements for brokers, lenders, and homeowners alike.”
Hinckley & Rugby was one of the first lenders to adopt PEXA Pay, the UK’s only active payment system designed specifically for property transactions. In 2022, it became the first UK lender to complete a fully digital remortgage using PEXA’s platform.
Duncan Wadsworth, client director at Optima Legal, added: “We know brokers and borrowers are looking for greater certainty in the remortgage process, particularly with so many deals maturing in the coming months. Expanding this service to the whole of market ensures that more customers can benefit from a smoother, faster, and more transparent experience.
“At Optima Legal, we are committed to transforming remortgage services through best practice governance and operational excellence. This partnership supports our mission to provide lenders and brokers with scalable, compliant, and highly efficient solutions that improve both speed and customer outcomes.”
The fee-assisted remortgage service is now available to all brokers working with Hinckley & Rugby for Intermediaries.
