Market Harborough Building Society has bolstered its broker support team by promoting Kapil Parmar (pictured) to specialist telephone business development manager (BDM).
Parmar, who joined the society in 2023 as an intermediary mortgage sales specialist, now joins a team of two telephone BDMs led by Michaela Moran.
This team collaborates with field-based BDMs to assist brokers across England and Wales with complex mortgage queries.
Iain Smith, head of mortgage distribution at Market Harborough, said: “Kapil has extensive experience in the financial services industry and a first-class understanding of the needs of mortgage brokers.
“Kapil’s promotion highlights our commitment to developing and recognising our internal experts as well as adding external talent.
“Delivering consistent, award-winning service remains a top priority for us, that’s why we’re continuing to invest in our team to make sure brokers receive quick and firm responses to their enquiries.
Smith added: “We understand that complex mortgage scenarios require a flexible approach and how important it is for our brokers to have experienced people to talk to, that’s why we’ve got a full team of BDMs at the end of the phone and on the road ready to help and deliver on our Best for Brokers Promise.”
