The Exeter introduces new adviser portal and product enhancements

The Exeter has launched a new adviser protection portal and introduced enhancements to its income protection and life insurance products.

The multi-benefit application system aims to simplify the process for advisers dealing with The Exeter’s income protection and life insurance offerings by allowing them to generate multiple quotes and carrying details through to application.

This system provides upfront visibility of ratings, exclusions, and medical evidence requirements. 

The life insurance product, Real Life, is now accessible on aggregator quote portals and offers dual cover and joint life options.

The joint life policy pays out on the first death or terminal illness diagnosis, while dual life allows couples to hold separate policies.

A new joint life separation option only requires consent from one policyholder.

Real Life now includes beneficiary nomination, allowing policyholders to name beneficiaries without a trust form.

The waiver of premium feature means premiums are waived if a client claims on an income protection policy due to illness or injury.

The Exeter has also updated its Income First product, allowing clients to secure 100% of their monthly income protection benefit up to £7,500 within six months of policy start, reducing the UK residency requirement to two years, and changing policies to track the Consumer Prices Index including owner-occupier housing costs (CPIH).

Steve Bryan, director of distribution and marketing at The Exeter, said: “We are delighted to announce the latest enhancements to our award-winning protection proposition which underline our commitment to providing advisers with innovative and accessible solutions to help them meet client needs.

“Our new adviser protection portal allows advisers to obtain multiple quotes for income protection and life insurance and carry these through to application.

“The experience has been designed to be intuitive, providing advisers with information about ratings, exclusions or any further information needed.”

Bryan added: “This allows advisers to manage client expectations around the cost of cover and when they can expect to receive an underwriting decision.

“These developments are further complemented by enhancements to our income protection and life insurance products.”

He said: “The ability for applicants to now fix one hundred per cent of their income protection benefit within six months of their policy starting provides greater reassurance at the point of claim.

“Similarly, the ability for advisers to write life insurance on a dual cover or joint life basis, along with the introduction of beneficiary nomination, further strengthens the options available to advisers whilst ensuring any benefits from a life insurance claim are paid as their client intends.”

Michael Chapman, head of protection and general insurance at Dynamo, said: “The Exeter’s excellent new system is designed with advisers’ ease and convenience top of mind.

“Today, advisers can source a recommendation for life insurance and income production offerings on a single platform, saving valuable time that would have been wasted on duplicating previously submitted work.  

“The interface is user-friendly, well-made, and aesthetically pleasing.”

Chapman added: “That may seem like a minor point, but for the average working adviser, it makes a huge difference.

“In the end, any platform that makes the adviser’s job smoother will lead to a much smoother process for the client.” 

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