Atom bank has selected the Provenir ‘AI Decisioning Platform’ to handle risk decisioning and data orchestration across its mortgages, savings, and business lending products.
The move is set to streamline how Atom bank manages credit, fraud, and identity checks for both consumer and business customers.
Chris Storey, chief commercial officer at Atom bank, said: “Atom bank provides simple, well designed mortgages and savings products that deliver ease, speed and value right to your device.
“As our customer base and operations continue to grow, our adoption of Provenir’s AI Decisioning Platform will reduce the complexities of managing multiple risk decisioning platforms while supporting our commitment to exceptional customer experience.
“Provenir demonstrated a deep understanding of what we were looking for in a modern, all-in-one decisioning and data solution that could scale to meet our growth plans.”
Mark Collingwood, vice president sales Europe at Provenir, said: “We’re proud to partner with Atom bank, which has quickly become one of the most innovative and successful challenger banks in the U.K.
“Our AI-Decisioning Platform will help Atom bank achieve its business objectives and customer experience aspirations to support its goal of being ‘the most customer-centric bank on the planet.’”
