The Finance & Leasing Association (FLA) has appointed Paul Smee as the chair of its Lending Code group.
Smee has held senior roles in financial services, including director general of the Council of Mortgage Lenders from 2011 to 2017, and has also led the UK Payments Council and the Association of Independent Financial Advisors.
Since 2018, he has been a non-executive director at the Regulator of Social Housing, the Gibraltar Financial Services Commission, Money Advice Trust and the Residential Landlords Association.
Smee said: “The FLA Code demonstrates the seriousness with which FLA members treat good customer service and outcomes.
“I am delighted to be associated with it and to assist in the next phase of its development.”
Stephen Haddrill, director general of the Finance & Leasing Association, said: “We’re very pleased to have Paul join us.
“His experience and insights, particularly across financial regulation are outstanding and will be much valued by colleagues.”
