Royal London Equity Release has launched a new broker portal aimed at making case management easier for advisers.
The portal allows advisers to generate and download Key Facts Illustrations (KFIs) instantly, moving straight from quote to application and removing the previous 24-hour wait.
Advisers can also requote and switch products if better options are available, and real-time tracking means they get notifications and status updates to help with client communication.
Existing customer cases can still be managed through the old portal until they are completed, or until a new KFI is needed.
Chris Flowers, intermediary sales director at Royal London Equity Release, said: “The launch of the Broker Portal is a cornerstone of our strategy this year, reflecting our ’you speak, we listen’ approach.
“The portal has been developed following extensive market research and incorporates valuable feedback from advisers to enhance their experience.
“We are committed to continuous technology development to simplify the adviser journey, with the vision of making Royal London Equity Release the easiest lender to do business with.”
