Mortgage Advice Bureau makes changes to board and executive team

Mortgage Advice Bureau (MAB), a technology-driven mortgage network and broker, has made several changes to its board and executive team. 

Ben Thompson, currently deputy CEO, will move into a new strategic role at the end of the year, stepping down from Mortgage Advice Bureau’s board. 

Thompson will focus on building new value by optimising the company’s mortgage business and expanding its customer offering. 

He has been with the business for seven years and has played a significant part in its development.

MAB has appointed Yaiza Luengo as COO and member of the executive committee, starting on 8 September 2025. 

Luengo is expected to join the board when Thompson steps down, subject to approvals. 

She brings over 20 years of experience in financial services and has held senior roles at RBS, Barclays, HSBC, Refinitiv, and WiZink Bank.

The board has also appointed Mandy Donald as independent non-executive director, who will chair the audit committee and sit on the remuneration, nomination and group risk committees. 

Donald is a chartered accountant and has 18 years’ experience at EY. 

Dr Orlando Machado joins as independent non-executive director as well, and will serve on the same committees. 

Machado is a data scientist with 30 years’ experience, previously holding senior positions at the LEGO Group, Tesco’s dunnhumby, MoneySuperMarket and Aviva. 

Both appointments are subject to approval.

Yesterday, 18th June 2025, Rachel Haworth became senior independent non-executive director, adding to her role as chair of the remuneration committee, subject to approval. 

Nathan Imlach will step down from the audit, remuneration, nomination and group risk committees, and remain on the board as a non-independent non-executive director.

Mike Jones, non-executive chair at MAB, said: “These Board changes are a natural evolution of MAB. 

“The appointment of Yaiza as Chief Operating Officer, a newly created role, is central to delivering on the ambitions outlined by our Executive Team at our Capital Markets Day earlier this year. 

“Yaiza’s considerable operational experience, and technology background will provide important leadership as we deliver on our medium-term growth targets. 

“We look forward to welcoming her to the Board at the end of the year.”

Jones added: “Since joining the Group in 2018, Ben has been a key member of the team that has delivered significant revenue and market share growth at MAB, and although he has chosen to step down from the Board due to personal circumstances, I am delighted that his major contribution to the business will continue in his new strategic role.

“I am also very pleased to welcome Mandy and Orlando to the Board. Mandy combines deep financial services expertise and significant Board experience in scaling businesses. 

“Orlando brings data science and AI expertise at Board level, both of which are at the forefront of MAB’s strategic decision making. 

“These appointments will benefit the Board and wider organisation greatly.”

He said: “Finally, I would like to thank Nathan for his enormous contribution to the Board as Senior Independent Director since our IPO in 2014. 

“His depth of experience and strategic insight remain a valuable asset to the Board, and we look forward to his continued involvement and guidance. 

“Rachel has made a valuable contribution to the Board since joining in May last year, and we are pleased to welcome her to her new role as Senior Independent Non-Executive Director.”

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