Livv Housing Group has confirmed the appointment of Sharon Marsh as chief executive officer (CEO).
Marsh has worked at Livv since 2012 and was most recently executive director of customer insight, where she led improvement work focused on performance and customer service.
Marsh will work with outgoing CEO Léann Hearne over the next few months to ensure a smooth transition.
As an internal appointment, Marsh’s knowledge of the organisation is expected to help with continuity.
Marsh said: “I’m honoured to step into the CEO role at such a pivotal time.
“The housing sector is under increasing scrutiny, and at Livv, we’re committed to meeting those expectations with transparency, accountability, and a relentless focus on our core mission: providing safe, secure, and quality homes.
“Under Léann’s leadership, we’ve made significant strides, and I’m excited to build on that strong foundation to continue delivering excellent services to our customers and meeting the evolving expectations of our regulators.”
Philip Raw, chair at Livv Housing Group, said: “Sharon’s leadership was instrumental in our most recent regulatory upgrade.
“Her grasp of both the operational and strategic challenges facing housing providers is exceptional.
“This appointment reflects our continued commitment to regulatory excellence, customer-focused service, and long-term resilience in a rapidly evolving housing landscape.”
