Marsden Building Society has appointed Jo Cave (pictured) as its new head of mortgages.
Cave joins from Barclays, where she spent 20 years in mortgage operations.
She has worked in financial services for 23 years, including coaching and supporting two mortgage centres in Mumbai and Chennai, India.
As head of mortgages, Cave will be involved in plans for growth in the mortgage market.
This includes developing new platforms and Assisted Decisioning to improve service for intermediaries and clients.
Cave said: “The Marsden’s culture, values and ambition is what drew me to the team.
“A mutual organisation that genuinely cares about its people and community is something that I’m proud to be a part of.
“It’s exciting to join at such a pivotal time for the Society, and I’m looking forward to supporting with bringing in new business and helping to improve the mortgage journey for both members and colleagues.”
Cave added: “Especially as we introduce new tools, like Assisted Decisioning, to make the process smoother and more efficient.”
Heather Crinion, operations director at Marsden Building Society, said: “The next few years will be significant for the Marsden, as we look to develop and grow the services that we offer our intermediary partners.
“We’re pleased to have Jo on board, utilising her substantial experience and knowledge of the market to help drive us forward.”
