Gateway Surveyors is set to celebrate its 20th anniversary this month, marking two decades of delivering residential surveys, valuations, and panel management solutions.
Since its launch in 2005, Gateway has been building a reputation based on innovation, adaptability, and a focus on client service.
The anniversary will be marked with a series of internal celebrations and client engagement initiatives over the next 12 months, highlighting the people and partnerships that have shaped Gateway’s success.
Pete Hughes, Gateway Surveyors’ chief executive, said: “Reaching our 20th anniversary is a proud moment for everyone at Gateway.
“As someone’s who’s been at the helm of the business since day one, I know our success has been driven by our people — their technical knowledge, their integrity, and their unwavering commitment to putting clients first.
“Whether navigating the challenges of the financial crisis, the pandemic, or today’s evolving property landscape, we have remained agile, resilient, and focused on the future.”
He continued: “From pioneering new technologies and ideas – including our groundbreaking zero contact valuation service in 2020 – to enhancing client communication and education, Gateway has continually adapted to meet changing needs while staying true to our core values.
Hughes added: “As the market has shifted, our investment in training, sustainability, and digital innovation has ensured we have remained not only relevant, but ahead of the curve.
“Legacy is important to us — but so is looking ahead. We’re excited about what the future holds and the role we’ll continue to play in supporting our clients and delivering the best possible outcomes to consumers.”
Diane Mitchell, credit director of Fleet Mortgages – a long-standing partner of Gateway, added: “Since becoming Fleet’s panel manager in 2020, Gateway has proven to be a highly valued and proactive partner, supporting both the day-to-day running of our valuation panel and the ongoing development of our lending proposition.
“Gateway’s advice on policy and criteria, alongside the training provided to our teams, has directly contributed to greater efficiency and an enhanced service for our intermediary partners and customers.
“To date, Gateway has carried out or panelled over 47,000 cases for Fleet, and the quality and consistency of their service has been a key part of that success.”
