Monmouthshire Building Society reported a 61% rise in profits for 2024-25, increasing from £2.3m to £3.7m.
Statutory profit before tax was £4.9m and total assets reached £1.72bn.
At year end, mortgage assets stood at £1.38bn and savings balances at £1.37bn.
Additionally, the Society donated £15,000 to local charities and community projects and supported financial education in schools through the 2B Enterprise programme.
Operational emissions fell by 10%, while customer satisfaction stayed above 95% for most of the year.
Marian Evans, chair of Monmouthshire Building Society, said: “We’re incredibly proud of the Society’s performance this year.
“Despite a challenging external environment, our 2024–25 financial results reflect our strength and resilience, being able to deliver on our purpose of ‘helping customers, communities and colleagues to thrive’.
“Thanks to the trust of our customers and the dedication of our colleagues, the Society has delivered a strong and stable financial performance whilst entering a critical period of business transformation.”
Evans added: “Our continued investment in new technology will make it easier for our customers to do business with us and ensure that the Society is well equipped to meet the future challenges and opportunities that lie ahead.”
Will Carroll, CEO of Monmouthshire Building Society, said: “This year’s financial results are a clear reflection of the progress we’re making in transforming the Society for the future.
“As we invest in new technologies and ways of working, our commitment to both our communities and the high street remains unwavering.
“Our strategy remains one of growth but also modernisation, ensuring we can provide modern and efficient services that our customers expect, coupled with a strong physical presence that’s rooted in the places we proudly serve.”
