The Exeter has announced a new agreement with iGPR to streamline the way GP medical reports are obtained during the underwriting process.
Under the agreement, iGPR will provide the health and life insurer with a fully managed service for all medical reporting.
Medical reports from GPs are often required when instant underwriting decisions are not possible.
By integrating with iGPR’s digital platform, The Exeter will be able to access this information more quickly and securely, reducing turnaround times and improving the application experience for advisers and clients.
For GP surgeries already using iGPR, report requests will now be issued electronically, helping to avoid unnecessary delays.
The system encrypts and transmits reports securely in line with NHS standards, while automatically redacting sensitive or irrelevant third-party information to protect patient privacy.
It also reduces the need for manual paper handling in surgeries, lowering the risk of errors or lost documents.
Advisers will be able to log into the platform and track the status of reports, giving greater visibility on completion times and clearer communication with clients.
Toby Bainbridge, head of insurance solutions at The Exeter, said: “The Exeter’s relationship with iGPR further underlines our commitment to providing advisers and their clients with an exceptional experience.
“We aim to provide as many applicants as possible with an immediate underwriting decision, however this isn’t always possible. In those instances where further information is required, it’s important that any request is completed in the most efficient way for the GP surgery, and that the information is received in a secure manner; something that the iGPR system enables.
“I would like to thank everyone involved in bringing this project to life and I look forward to seeing the results it delivers for advisers and their clients.”
Claire Reeves, co-founder of iGPR, said: “We’re excited to work with The Exeter to accelerate and secure medical reporting through our digital platform.
“This collaboration not only improves underwriting efficiency but also sets the stage for our new Smart Claims function, which is set to significantly reduce claims turnaround times.
“Together, we’re helping to drive a faster, more transparent experience for patients, advisers and insurers.”
