Nivo has become one of the first financial services organisations in the UK to achieve ISO 42001 certification, the new international standard for Artificial Intelligence Management Systems (AIMS).
The standard has been developed to promote the safe, transparent and effective use of AI, setting requirements for governance, accountability and ongoing oversight.
Its introduction is seen as an important step forward for industries handling sensitive data under strict regulation, particularly financial services.
For lenders and brokers using AI to streamline operations and improve packaging quality, ISO 42001 provides reassurance that the technology is governed to internationally recognised standards.
The certification builds on Nivo’s existing ISO 27001 accreditation for information security and underlines the company’s focus on embedding compliance into its platform architecture.
Matthew Elliott, co-founder at Nivo, said: “AI is already transforming how some lenders and brokers package and progress cases.
“But in a sector where data sensitivity and regulatory scrutiny are non-negotiable, there is rightly some trepidation around the use of large language models.
“It can easily go wrong when firms rush in without the right controls. At Nivo, we’ve spent years building secure, compliant technology specifically for financial services.
“This latest milestone, in achieving ISO 42001 is an independent validation of the governance we already have in place, and of our commitment to doing things properly.”