United Trust Bank (UTB) has appointed Caroline Mirakian (pictured) as mortgages, buy-to-let (BTL) and bridging proposition and marketing director, following the merger of its mortgages and bridging divisions.
Mirakian’s main focus is to ensure broker feedback shapes new ideas, how services are delivered and how the division is marketed.
She will be out in the market at events, on industry panels and meeting regularly with distributors and other key people in the specialist lending sector.
The aim is to provide a more joined-up and responsive service to brokers across mortgages, BTL and bridging.
Buster Tolfree, managing director – mortgages, BTL & bridging – UTB, said: “Creating one combined Mortgages, BTL and Bridging team was the beginning of an exciting evolution of our service to brokers, and Caroline’s appointment in this pivotal role confirms our commitment to aligning our proposition and sales approach to provide exactly what brokers need from a specialist lender as she will champion the voice of brokers within the division.
“Our brokers are our partners and their insights are invaluable.
“We are structuring our business to be more connected, more responsive, more agile and more broker centric than ever before, ensuring that UTB will meet brokers’ needs and support their growth now and for years to come.”
Tolfree added: “Our goal is to be the most broker focused lender in the marketplace, delivering outstanding value through partnership, innovation and service.”
