Family by name, family by nature – a 100% LTV mortgage with family assistance
Our Family Mortgage gives intermediaries a fresh way to help first time buyers and next steppers who are long on affordability but short on deposit.
It’s often quoted that the Bank of Family is one the top 10 lenders in the UK. Almost half of transactions by those aged under 35 received financial help when purchasing a house, with Bank of Family gifts reaching £9.2million in 2024 (L&G).
We’re seeing a growing demand for family assistance. House prices have outpaced wages for decades and would-be borrowers have struggled for save for a deposit with high rents and living costs. The market has long been underserved by lenders with a lack of low deposit mortgages.
The availability of family assistance through gifting alone can create inequality. Those receiving assistance when buying a house are typically younger than those without support (average age of just over 30 vs an average age of 32), and are able to purchase higher-priced properties, thanks to larger deposits facilitated by family support (UK Finance).
We know there is a need for those potential buyers who need financial help but don’t have family members able to gift large amounts. Creative solutions are needed by lenders to help not just first-time buyers but those looking to take their next step up the housing ladder.

Our 100% LTV Family Mortgage
Families are at the forefront of our ethos. Our inter-generational approach couldn’t be more relevant to the modern family. Recognising this need we’ve re-launched a new and improved 100% LTV, family assisted solution. Our Family Mortgage gives intermediaries a fresh way to help first time buyers and next steppers who are long on affordability but short on deposit.
A deposit is optional. If a buyer has some funds to put down, they can do. The remaining security (up to 20% of the value of the property) sits with the wider family rather than the buyer. Family members can support the purchase by allowing a charge over their own property or by placing funds into a savings account held with us. Or a combination of both.
- Savings as security – Family members can provide security for the borrows mortgage by depositing their savings in our Family Security account where the money stays secure and earn interest.
- Property as security – Family members can provide a collateral charge over some of the value in their property. This is an ideal option for family members who are keen to help but don’t have the savings to gift or loan.
How does this work is reality?
Take an example of two first time buyers who are looking to buy a property valued at £350,000.
The buyers don’t have a deposit and want to use security provided by their family. With no deposit, the family members will need to provide security of 20% of the purchase value – in this case £70,000.
The supporting family members can provide this security by depositing £70,000 in a Family Security account (which will accrue interest) or provide a collateral charge of £70,000 over their property. Or they can mix and match this by depositing some of the security in savings and the rest through a collateral charge.
The security is only held by us for the length of the five-year fixed term of the product, and as long as they borrowers have kept up with their mortgage payments, the security will then be released.

If the buyers have a deposit, this will be deducted from the security amount needed. For instance, if the buyers were able to put down a deposit of £20,000, the security needed by family members would be reduced to £50,000.
Who can support the Family Mortgage
As a lender catering for modern families, our criteria is built around flexibility. We don’t restrict family support to just parents – grandparents, step-parents, aunts, uncles and adult siblings can all provide security. Up to four family members can provide security and a mix of relatives can support the mortgage, for example two sets of parents supporting a couple. And the Family Mortgage isn’t limited to just first-time buyers. We know family assistance can be needed at whatever age and situation, so younger borrowers can also support older borrowers.
Some frequently asked questions
What is the minimum and maximum loan amount clients can borrow?
- The minimum loan amount is £96,000
- The maximum loan amount is £750,000.
Who owns the property?
- The borrower is the legal owner of the property
- Family members who provide support do not have rights to the borrower’s property.
Do borrowers have to be first time buyers?
- No, the Family Mortgage isn’t just for first time buyers. If the borrowers already own a home and need some help to move to a bigger or different property, they can still apply.
Can more than one family member help?
- Yes, up to four family members can provide security though savings and/or property
- Up to four individual Family Security Accounts can be opened with savings used as security
- We’ll accept up to two properties as the security for the mortgage. If the property is jointly owned, then both owners must consent to this arrangement.
Can a supporting family member with an existing mortgage still provide security through their property?
- Yes – we can accept a charge over a supporting family members’ property even if they have an existing mortgage.
Can a supporting family member providing security through their property move house?
- If the family member moves house the collateral charge can be transferred to their new property – there may be some fees to transfer this charge.
Can a borrower sell their property during the term of the Family Mortgage?
- If the borrower’s property is sold for less than the outstanding mortgage balance (negative equity), supporting family members may be required to cover any shortfall, up to the value of the security amount. All family members must obtain independent legal advice.
You can view our Family Mortgage details, download a Family Mortgage brochure and take a closer look at criteria here >
Joint Borrower Sole Proprietor
In our family assistance range, we also offer Joint Borrower Sole Proprietor (JBSP) products, where family members can go on the mortgage but not the title, using up to four incomes to boost affordability.
We improved our JBSP offering last year, increasing max LTV up to 90%, increasing the maximum loan value to £1mn and widening the family members who could support the occupying borrower.
Individual, case-by-case assessments
A key distinction is the way we assess cases. Unlike those on the high street, we credit check rather than credit score and underwrite on a casebycase basis.
We look at each case on individual merit in terms of the borrower. Brokers can come to us and tell us their client’s story, and we’ll handle the case with a more human touch than credit score lenders.
Taken together, our enhanced Family Mortgage and JBSP range gives brokers a genuinely intergenerational toolkit: helping younger buyers who are thin on deposit, second steppers rebuilding after a setback, and older borrowers who are rich in equity but constrained by income – as well as extended families whose support doesn’t always fit the traditional mould.
For brokers willing to look beyond the high street and dig into these resources, there’s often more that can be done for these complex, multigenerational cases than a sourcing system might initially suggest.
We offer open-minded lending for families. Give us a call and see how we can say yes to your client.

| To contact our Mortgage Desk or your local BDM: CALL US ON: 01372 744155 OR EMAIL: [email protected] |
FAMILY BUILDING SOCIETY, EBBISHAM HOUSE, 30 CHURCH ST, EPSOM, SURREY KT17 4NL
Family Building Society is a trading name of National Counties Building Society which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. National Counties is on the Financial Services Register Firm Reference Number 206080.










