Monzo named Best British Bank at Smart Money People’s British Bank Awards
Zopa Bank won Best Banking App and retained Best Credit Card Provider, while Leek Building Society was named Best Building Society and retained Best Specialist Mortgage Provider.
Digital bank Monzo has retained its title as Best British Bank at the British Bank Awards 2026, hosted by Smart Money People in London.
Monzo also retained the Best Children’s Financial Provider award and added Best Current Account Provider to its list of accolades, with customers praising its app functionality, budgeting tools and ease of managing money.
Zopa Bank and Leek Building Society were among the other multiple winners on the night.
Zopa Bank won Best Banking App and retained Best Credit Card Provider, while Leek Building Society was named Best Building Society and retained Best Specialist Mortgage Provider.
LHV Bank was named Best Newcomer, reflecting its expansion within the UK market, particularly across banking infrastructure and small and medium-sized enterprise (SME) services.
Other winners included United Trust Bank (UTB) for Treating Customers Fairly Champion, Tembo Money for Best Mortgage Broker, and Chip for Best Cash ISA Provider.
The awards received more than 229,000 customer reviews across 29 categories over a 15-week judging period.
Peer Jelendorf, chief executive of Smart Money People, said: “The British bank awards celebrate the very best in banking, from high street institutions to digital-first challengers and specialist providers.
“Voted for by customers through reviews on Smart Money People, the awards recognise banks delivering standout customer experiences. Monzo has once again demonstrated its commitment to a customer-first approach, retaining the title of Best British bank.
“A digital-first approach to banking is also clearly reflected in this year’s lineup, with established banks continuing to adopt new technologies to enhance their offerings, while fintech innovators such as Zopa Bank, Chip and Revolut push the boundaries of what modern banking can look like.
“We want to empower consumers to make confident, informed financial decisions, and our awards shine a spotlight on the providers delivering real value, transparency and innovation across the market.”
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