Unity Trust Bank backs dental group expansion with seven-figure refinance
The refinance will support plans to add more locations and invest further in facilities and equipment.
Unity Trust Bank provided Dental Surgery Group with a seven-figure refinance package to help expand its portfolio of dental practices across Cambridgeshire and the Home Counties.
The refinance will support plans to add more locations and invest further in facilities and equipment.
Dipen Shah said: “We like buying practices to turn them around — practices that have suffered from missed opportunities.
“Back in 2004, most dentists were still paper based. We were among the first to invest in digital technology, which really set us apart.
“We knew dentistry had to change from being a cottage industry. It needed to modernise and offer better services and facilities for patients.”
Dipen Shah added: “We’ve continued to invest heavily in all our practices, both in refurbishment and the latest equipment.
“We’ve built a loyal patient base by focusing on prevention, efficiency and attention to detail.
“Our philosophy is simple: prevention is better than intervention. We aim to give our patients the best possible care, and our satisfaction rates reflect that.”
He said: “At our previous bank, we were a small fish in a big pond. Unity’s rates were just as competitive, but what really made the difference was the relationship.
“Our relationship manager, Martin Leake, was the big pull. We’d worked with him at a previous bank.
“He’s seen our business grow and understands it inside out. We’re a family-run business and we like the way Unity looks after customers like us.”
He added: “We have an open-door policy, and so does Unity. Being able to pick up the phone and speak to Martin whenever we need to is incredibly refreshing.”
Martin Leake, relationship manager at Unity Trust Bank, said: “As a business bank with a mission to build a better society, we are committed to supporting organisations that make a positive impact.
“Frontline healthcare providers like dentists play a crucial role in local communities and help to improve people’s overall health and wellbeing.
“Dipen and Bindi have a wealth of experience in the dental sector and a proven track record of delivering first-class service and facilities to patients. We are delighted to support their continued growth.”
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