The Exeter reports 21.6% increase in IP new business premiums at AGM
Gross premium income was up 8% to £135m, compared to £125.1m in 2024.
The Exeter reported a 21.6% increase in new business premiums for income protection (IP), rising to £7m for 2025, at its annual general meeting (AGM).
Membership grew by 3.5% to 151,503.
Gross premium income was up 8% to £135m, compared to £125.1m in 2024.
Life insurance new business premiums rose from £3.7m to £5.6m.
Health insurance new business premiums reached £19.1m, in line with expectations.
The mutual paid out a record number of claims during the year and saw increased demand for member services.
Downloads of the Healthwise app increased up by 69%, with the app rated 4.7 out of 5.
Isobel Langton, CEO at The Exeter, said: “Looking back on 2025, I’m incredibly proud of what The Exeter has achieved, and most importantly, the support we have continued to provide to our members and advisers.
“This has been another strong year for the business, reflected in the value of claims paid, growth in our membership and gross premium income.
“These results are a real testament to the care, commitment and expertise of our colleagues across the business.”
Langton added: “Their hard work and collaboration have been central to such a successful year, while ensuring we continue to do the right thing for our members.
“As we look to the future, we will keep investing in our people and technology, building on this momentum to deliver an even more seamless, supportive and personal experience for members and advisers.”
Related
Searches for income protection up 30% year-on-year – The Exeter
One in five borrowers use credit to fund private healthcare, research finds
IPTF releases final instalment of ‘7 Claims Stories’ series
Royal London sees 6% rise in protection new business sales
Aviva expands AI underwriting tool across protection suite
Eleos Life launches income protection policy for homeowners
Karen Woodley appointed head of healthcare development at The Exeter
Eleos and Homebox partner to offer protection products to underserved renters
Searches for “private medical insurance” see 150% rise year-on-year – The Exeter
Around one in eight young adults take out loans to cover private treatment – The Exeter
The Right DA Club adds Shepherds Friendly to panel
