Ultimate Finance achieves record NPS in 2026 survey
The lender reached an overall NPS of 85, with business owners scoring 86 and introducers scoring 84.
Ultimate Finance recorded its highest net promoter score (NPS) yet in its 2026 survey, with business owners and introducers reporting strong results.
The lender reached an overall NPS of 85, with business owners scoring 86 and introducers scoring 84.
Introducers cited quick credit decisions, reliable payouts, specialist expertise, and strong communication.
Working capital and invoice finance clients mentioned responsive relationship management and practical guidance, saying teams understand how cashflow works in the real world.
Asset finance clients praised speed, simplicity and professional service.
Bridging finance customers said flexibility and delivery were key, especially when timing matters.
Related
Ultimate Finance loan book hits record £430m after strong H1 growth
Ultimate Finance provides £134,000 refinance facility for bus operator
Ultimate Finance raises maximum invoice facility to £10m
Ultimate Finance raises cashflow loan limit to £500,000
UTB Asset Finance delivers record lending volumes in 2026
Asset Advantage Net Promoter Score more than doubles
Ultimate Finance helps PD Tools maintain steady cashflow with invoice finance
Ultimate Finance reduces rates on development exit loans
Ultimate Finance delivers £110,000 asset refinance for specialist manufacturer
Ultimate Finance provides £350,000 invoice finance facility for telecoms business
Ultimate Finance provides £350,000 facility to support Challis Recruit Ltd
