Legal & General adds new features to its Virtual Clinic

Legal & General Group Protection has added new services to its Group Income Protection Virtual Clinic.

These services include: online physiotherapy from Teladoc Health; long-term general health and wellbeing tools and resources from HCI Digital; and a brand new digital health and wellbeing platform and app through Legal & General’s new Employee Assistance Programme (EAP), provided by Spectrum.Life.

Virtual Clinic provides a one-stop-shop for instant access to the expertise employees and their immediate families need to support with the management of their day-to-day wellbeing, prevent problems at an early stage if they do arise and help them feel equipped to manage long- and short- term conditions.

These services complement existing support included as part of Virtual Clinic – namely virtual GP and mental health expertise, including child mental health consultations. Legal & General launched Virtual Clinic last year, for all existing and new Group Income Protection customers.

It is provided on a modular basis, to complement any existing wellbeing services the client might have in place and avoid duplication.

James Walker, head of product and proposition, Legal & General Group Protection, said: “Virtual Clinic, as part of our framework Be Well. Get Better. Be Supported., is about reimagining the nature of wellbeing support via Group Income Protection, ensuring it’s not only simplified, joined-up and scalable – bringing more essential support to more people – but also person-centred, acknowledging that wellbeing is subjective, multi-faceted and rests on ensuring people are suitably equipped and engaged.

“All of this is underpinned, as part of the framework, by HR communication support via our Be Well hub, helping improve usage and value; from basic hints and tips on communicating benefits, to more strategic wellbeing communication aligned with overriding business goals.

“It’s also underpinned by access to a valuable analytical tool – in the shape of our exclusive partnership with Fruitful Insights – to help intermediaries support many of their clients to quantify their wellbeing performance, prioritise investment and enhance effectiveness.

“In short, a breadth of facilities intermediaries and clients need, in one place.”

ADVERTISEMENT