LMS, the leading conveyancer and panel management specialist, has announced that Marsden Building Society is launching with LMS Secure Link.
Secure Link® enables law firms to raise common post-offer queries and securely request redemption statements from lenders, making it easier for them to attain necessary documents.
As the 10th lender to partner with LMS Secure Link, Marsden’s move will drive efficiency in the conveyancing process, improve transparency and speed of communication, and enhance customer satisfaction.
Heather Crinion, operations director at the Marsden, said: “Driving efficiencies in the conveyancing process will help us deliver a faster service to borrowers while easing the pressure on our team internally.”
Nick Chadbourne, chief executive of LMS, added: “Secure Link has made a huge improvement in query turnaround times and redemption statement requests, which has in turn eased the workload for both lenders and law firms.”
