StepChange appoints Alex Pitcher as new chief risk officer

StepChange Debt Charity has announced the appointment of Alex Pitcher as its new chief risk officer, set to join the charity in June.

Currently leading credit reference agency TransUnion’s global risk management team and approach, Pitcher has previously managed the UK risk function.

His experience will be essential in supporting the implementation of the FCA’s Consumer Duty and driving the charity’s focus on ensuring good outcomes for all clients.

With over 15 years of experience in the financial services sector, Pitcher has held roles at the Royal Bank of Scotland Group, PwC, and Yorkshire Building Society.

He is also a member of the leadership team of C3 YRKS church in Leeds and York.

StepChange CEO Phil Andrew commented on the appointment, saying: “We’re delighted to welcome Alex to StepChange at such a critical time for the charity, and we look forward to the insight and experience he will bring as we implement the Consumer Duty across our services.”

He also thanked the current director of risk and compliance, Ian Phillips, who will be leaving the charity in June.

Pitcher added: “I’m proud to be joining StepChange and looking forward to contributing to the great work that this charity does, particularly at a time when so many people are increasingly in need of free debt advice and support with their finances.”

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