Newbury Building Society has appointed Lyndsey Hayes as its new chief risk officer (CRO), ahead of the retirement of current longstanding CRO, Lee Bambridge, later this month.
An experienced risk professional, Hayes joined the Society in May, with over 20 years of experience in risk management and compliance roles, including managing a multi-billion-pound retail mortgage portfolio at Barclays and senior risk roles at Coutts and Royal Bank of Scotland in the UK, Jersey, and Gibraltar.
Most recently, she was chief risk officer at a fintech start-up, establishing the risk framework and obtaining accreditation from the British Business Bank to enable Enterprise Finance Guarantee-backed lending.
Hayes said: “I’m thrilled to be joining the Newbury. I was attracted by the Society’s strong customer service ethos, which provides excellent support and service to members over the long term.
“It also focuses on the wellbeing of its talented people and has a strong social purpose within the communities it serves.”
Hayes will have overall responsibility for risk and compliance, ensuring the Society’s position as a trusted provider of mortgages and savings continues to be supported by a strong risk management framework.
She will become a member of a number of executive committees, as well as attend the Risk and Audit Committees.
Phillippa Cardno, chief executive at Newbury Building Society, added: “I am incredibly pleased to welcome Lyndsey to the executive team.
“Her expertise in senior risk roles at financial services organisations of all sizes will be invaluable as we continue to navigate an unpredictable operating environment.
“I look forward to working with Lyndsey, who will be instrumental in sustaining and developing our robust risk frameworks.”
