Royal London has made a series of improvements to its non-medical limits for life cover, increasing the speed in which it can offer cover to customers and its straight-through acceptance rates.
The main change was to increase the sum assured at which Royal London first requires routine medical evidence.
There improvements were introduced across all age bandings and the level of sum assured to age 60.
For example, for customers aged 29 or under, the initial threshold for non-medical limits evidence increased from £900,001 to £1,000,001.
Additionally, there were a number of changes to the type of medical evidence requested at certain limits, including: replacing longer paramedical examinations with shorter mini-screen examinations, replacing ECG requests with a simple NT-proBNP blood test, and reducing the number of GP reports required.
Craig Paterson, chief underwriter at Royal London, said: “We continue to focus on improving our customer journey to make it quicker and easier for customers to obtain cover in the shortest time possible.
“Our latest enhancements not only make life cover more accessible, but they will also reduce requests to General Practitioners, helping to reduce the demand on the NHS.”
