MorganAsh, a provider of support services to the financial services and utilities sectors, has announced the appointment of Johnny Timpson OBE as its new chairman, pending approval from the FCA. This appointment comes at a time when MorganAsh is expanding its operations, particularly in managing consumer vulnerability through its MorganAsh Resilience System (MARS).
Timpson, with over 40 years of experience in the insurance and protection sectors, is a respected authority in the field. He holds various influential roles, including Financial Inclusion Commissioner and a member of the FCA’s Financial Services Consumer Panel. Additionally, he is involved in several industry groups focusing on diversity, inclusion, and resilience.
Upon his appointment, Timpson said: “I have known MorganAsh for over 20 years, and I am delighted to be joining them. Their proven track record of introducing innovation which combines technology and professional empathy is second to none.
“The MARS vulnerability system is a major leap forward in supporting regulated firms – to help them better understand and focus on the needs and preferences of consumers, rather than simply sell individual products; it additionally aids financial services firms in meeting Consumer Duty’s vulnerability regulations.”
Andrew Gething, managing director at MorganAsh, added: “Johnny is widely recognised as an industry leader on consumer vulnerability – and we are delighted he is joining us. We have ambitious growth plans across both the financial and utility sectors – to provide easy to use, secure systems and services which enable firms to understand and help those consumers with vulnerabilities.”
