Newcastle for Intermediaries has launched a new broker website as part of a larger brand refresh.
The website was designed with brokers in mind, offering easy navigation, an enhanced user experience, and the latest tools.
The website will offer brokers daily updates on service standards, as well as tools including an interactive product finder to identify suitable products faster, an enhanced criteria search tool, a business development manager (BDM) finder and a live chat facility with direct access to the lender’s intermediary support team.
As part of a new visual identity, the refresh also includes a change of name, from ‘Newcastle Intermediaries’ to ‘Newcastle for Intermediaries’, which aims to reflect its partnership-first approach, ‘Powered by Partnership’.
Franco Di Pietro, head of intermediary mortgages at Newcastle Building Society, said: “Our new website demonstrates our commitment to partnership and to helping brokers deliver those ‘feel-good’ moments for their clients.
“Our new name reflects how much we focus on collaborating towards making our shared goal of helping clients’ homeownership dreams come true.”
He added: “The launch of Newcastle for Intermediaries’ new website marks the next step in our investment into technology that will help us to offer an improved broker experience.
“The new website will play a key role in making the process run as smoothly as possible and we want brokers to help inform future development with their feedback.”
