Advise Wise has announced a collaboration with Comentis to enhance support for advisers working with vulnerable clients.
This partnership enables Advise Wise members to use Comentis’ vulnerability assessment tool through API integration, allowing advisers to identify and document potential vulnerabilities in a consistent manner.
The Comentis tool aligns with the FCA’s four drivers of vulnerability and adheres to Consumer Duty regulations.
It combines technology with insights from mental health and psychology specialists, offering a digital assessment that integrates into Advise Wise’s existing systems.
Advisers registered on Comentis can access the vulnerability tool directly from the Advise Wise platform.
The tool pulls client information from their Advise Wise accounts, streamlining the assessment process and enabling accurate identification of client vulnerabilities.
Benjamin Wells (pictured), head of product and development at Advise Wise, said: “Our partnership with Comentis reflects Advise Wise’s commitment to supporting later life advisers with the resources they need to provide the best advice to clients, especially in cases of vulnerability.
“We’re excited to offer this streamlined, reliable tool, and we believe this partnership will have a positive impact on advisers, their clients, and on the industry as a whole.”
Wells added: “By joining forces with Comentis, we’re able to empower advisers across the later life market, enabling them to provide more tailored support to their clients, with the confidence that they are meeting their regulatory obligations on vulnerability.
“Together, we are helping set a new standard for service quality and client protection in the industry.”
Jonathan Barrett, CEO at Comentis, said: “Despite it being well over a year since Consumer Duty was introduced, regulatory scrutiny around vulnerability continues to increase so it’s more important than ever for advisers to be fully equipped to identify any, and indeed, all signs of vulnerability.
“Our market-leading software will ensure that all Advise Wise members will be able to better identify their financially vulnerable clients quickly and efficiently.”
