Customer rewards platform Vaboo has launched a new offering for mortgage brokers and independent financial advisers (IFAs), designed to help businesses improve customer engagement and retention.
Through Vaboo’s platform, estate and letting agents have been supporting over 200,000 customers with the costs of moving as well as the everyday cost of living, via access to exclusive pricing, offers and discounts from most major national retail brands.
In turn, Vaboo’s clients receive live data within their whitelabelled platform, highlighting customer wants and needs, as well as insights into customer satisfaction levels.Â
Following interest shown from mortgage brokers, Vaboo has now also launched a cost effective offering available to all sizes of broker businesses.
Weekly branded communications are included as part of the service, which reduces the demand on any marketing resource and aims to keep engagement high.
Jonathan Stein (pictured), Vaboo CEO, said: “After scaling our business with renters and letting agents in mind, the synergies with brokers and mortgage customers is natural.
“We are excited to deliver our new service across the industry and help brokers and IFA’s with customer nurture to deliver more revenue.”
Adam Reed of Reed Residential added:Â “Vaboo helps us to find a cost-effective and practical way to invest in customer experience and engage with our tenants so that we can continue to grow our business with integrity, prove we care and stand out from our competitors.”
Keeran Beebeejaun at Medway Premier Homes, said:Â “We have been using Vaboo for some time as we wanted to increase engagement with our customers, make them feel valued and give something back for choosing us.
“The team is great and always willing to help generate ideas.”
