The Property Ombudsman has appointed Claire Bassett (pictured) as the chair of its board, succeeding Baroness Warwick of Undercliffe at the end of her eight-year term on 30th April.
Bassett currently serves on the board of the Chartered Insurance Institute (CII) and as a non-executive director of the Serious Fraud Office, the Solicitors Regulation Authority and the Law Commission.
Until 2022, she was deputy director general of the Independent Office for Police Conduct.
Prior to this, Bassett was chief executive of the Shadow Trade Remedies Authority (the UK body that investigates unfair trade practices) and the Electoral Commission (the UK’s independent elections watchdog and regulator of party and election finance).
Previously, she was chief executive of two other Government arm’s-length bodies: the Parole Board and the Criminal Cases Review Commission.
Bassett said: “I am delighted to be joining The Property Ombudsman board at such an exciting time for the organisation.
“I have been made very welcome by everyone I have met so far and am looking forward to meeting with colleagues and stakeholders as soon as possible.”
Baroness Warwick said: “I am delighted to welcome Claire as my successor and I know she will help TPO respond creatively to the fast-moving property landscape.
“As I hand over the chair role, I have every confidence that the organisation will continue to improve its service in the capable hands of our interim CEO, Andy Clachers and interim ombudsman, Lesley Horton.”
