The Approved Code Scheme (ACS) has named the New Homes Quality Board (NHQB) as the latest code sponsor, after it passed all required checks.
The NHQB is an independent, not-for-profit group focused on raising standards for new homes and customer service from developers.
Over 55% of new homes built in England, Scotland and Wales are now protected by its New Homes Quality Code, which gives buyers access to the independent New Homes Ombudsman Service.
The scheme covers a range of developers from small businesses to major firms.
The ACS board granted stage 2 approval for the NHQBs code of practice after it applied.
Lesley Crompton, head of resolution services at CTSI, said: “Becoming an Approved Code Sponsor signals NHQB’s intent to ensure consumers have confidence that their best interests are being protected, and we are pleased that NHQB has taken that step to join our current Code Sponsors in the new homes sector.”
Emma Toms, CEO of NHQB, said: “We are delighted to become an Approved Code Sponsor. This represents a significant step for the NHQB in the progress it is making.
“With over 55% of all new homes being built in England, Scotland and Wales protected by the New Homes Quality Code, we are pleased to be providing protection for more customers.”
